Support
Workflows only pay off
while they keep running.
Automations break quietly: a tool updates, a field changes, and the manual work creeps back.
We monitor, fix, and improve your workflows, whether we built them or you did, so the time and money they save keeps compounding.
<4 hrs
response window when a workflow breaks
24/7
monitoring on every supported workflow
Monthly
rundown of what ran and what we fixed
How it works
From handover to workflows that stay fixed
Audit what's running
We inventory your existing automations, whoever built them, document how each one works, and flag the fragile ones before they fail.
Wire up monitoring
Every supported workflow gets failure alerts and run logging, so a break is a notification to us, not a backlog on your desk.
Fix and update on tap
Breaks get repaired inside the response window, and your hours allotment covers the small changes as tools and processes shift.
Review and improve
A monthly rundown of what ran, what we fixed, and what's worth improving next, each suggestion priced in time and money.
What breaks when nobody owns the workflows.
Silent failures
A workflow stops running and nobody notices until the backlog appears.
Tool updates
APIs and app updates change under your automations and break them without warning.
Process drift
The business changes but the workflow doesn't, so people route around it by hand.
Orphaned builds
The person who built the automation left, and nobody knows how it works.
What you get
with workflow support.
Monitoring and alerts
Every workflow watched, with failures caught and flagged before your team feels them.
Fixes and updates
Breaks repaired and workflows updated as your tools and processes change.
Hours on tap
A monthly allotment of builder hours, or a prepaid bucket you draw down as needed.
Improvement recommendations
Regular reviews of what's running, with suggested tweaks priced in time and money.
Questions
What buyers usually ask.
- Will you support workflows we built ourselves?
- Yes. We audit and document what you have first, then take over the monitoring and fixes. Most support clients start with a stack of automations someone built and left behind.
- How is support priced?
- As builder hours: a fixed monthly allotment you can bank, or a prepaid bucket you draw down. Every piece of work is scoped before we do it, so you always see the cost first.
- What happens when something breaks at 2am?
- Monitoring catches it and we start the fix inside the agreed response window. You find out from our notification and the fix note, not from a pile of manual work the next morning.
See what we'd build for you.
We find the work, build and run the fix in the tools you already own, and prove the savings in time and money. Book 30 minutes and we'll show you where the time goes.
Want us to build it for you? See how build work is priced