Privacy Policy

Last updated December 4, 2024

Thank you for choosing to be part of our community at ACE WORKFLOW, LLC., doing business as Ace Workflow (“Ace Workflow”, “we”, “us”, or “our”). We are committed to protecting your Personal Information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your Personal Information, please contact us at team@aceworkflow.io

When you visit our website https://www.aceworkflow.io, and use our services, you trust us with your Personal Information.

We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services. This privacy policy applies to all information collected through our website (such as https://www.aceworkflow.io), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "Services").

‍Please read this privacy policy carefully as it will help you make informed decisions about sharing your Personal Information with us.

1. WHAT INFORMATION DO WE COLLECT?

While using our site we collect certain information that can be used to contact or identify you (“Personal Information”) during your interactions with our Services. The Personal Information we collect can include the following, which for reference is categorized under the letters set forth in the California Privacy Rights Act (California Civil Code 1798.140(v)(1)):

  • ‍(A) Identifiers such as a real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
  • (B) Any Personal Information described in subdivision (e) of California Civil Code Section 1798.80, including, his or her name, address, telephone number, employment, employment history “Personal information” does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.
  • (D) Commercial information, including records products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
  • (F) Internet or other electronic network activity information, including, but not limited to, browsing history and information regarding a consumer’s interaction with our Site.
  • (G) Geolocation data.
  • (I) Professional or employment-related information.

We collect this information in the following ways:

  • We collect Personal Information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us. The Personal Information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. 
  • We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
  • Our service providers that administer Services for us, for example our hosting provider(s), analytics providers, ad partners, data vendors, and newsletter vendors, may provide us access to certain information we request from time to time.
  • We and our service providers use cookies, pixels, and other technologies to track your Internet activity on our Services and other websites, in accordance with our Cookie Policy below.

2. HOW DO WE USE YOUR INFORMATION?

We use Personal Information collected via our Services for a variety of business purposes described below. We process your Personal Information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive:

To deliver our Services to you. We may use your Personal Information in order to achieve our legitimate business interest of delivering Services you request or to fulfill contractual obligations to you.

To send you marketing and promotional communications. We and/or our third party marketing partners may use the Personal Information we collect to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

For site optimization. We use analytics and search engine providers to assist us in the improvement and optimization of our Services and provide information to providers such as Google for these purposes.

In compliance with legal or regulatory obligations. We may use your Personal Information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

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3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We may process or share your Personal Information based on the following legal basis:

Consent: We may process your Personal Information if you have given us specific consent to use your Personal Information in a specific purpose.

Legitimate Interests: We may process your Personal Information when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract: Where we have entered into a contract with you, we may process your Personal Information to fulfill the terms of our contract.

Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved. 

We may process or share your Personal Information with the following categories of recipients: 

Service Providers. We may share your Personal Information with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect Personal Information about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Data Partners. We share your Personal Information with our Data Partners or third-party vendors for the purpose of combining, associating, or enriching the Personal Information we collect about you. This may include linking the Personal Information we share with other Personal Information that these partners or vendors have about you, including, but not limited to, information associated with your email address, online profiles, or other identifiers.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

Mandatory Disclosures and Legal Rights. We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal or governmental request for information. We also share Personal Information to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others, or to defend against legal claims.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

‍We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in in this Section.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. 

To learn more about how our Data Partners use information collected using cookies and similar technologies, see below: 

Google: www.google.com/policies/privacy/partners/

To opt-out of interest-based advertising by advertisers on our Services visit:

ClearBit: https://preferences.clearbit.com/dont_sell

Retention.com: https://app.retention.com/optout

Digital Advertising Alliance:  http://www.aboutads.info/choices/.

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The cookies we use generally fall into one of the following categories:

CATEGORIES OF COOKIES

WHY WE USE THESE COOKIES

Necessary

These cookies are necessary for the website to function and cannot be switched off here. They are usually only set in response to requests for services or actions made by you such as setting your privacy preferences, logging in or filling in forms. You can disable them in browser settings but please note parts of the site will not then work.

Reporting and Analytics

These cookies are used for analytics to help collect data that allows services to understand how you interact with a particular service. These insights allow services to both improve content and build better features that enhance your experience.

Tracking

These cookies help attract visitors to a website with targeted ads and also can be shared with other advertisers so that the performance of such ads can be monitored and measured.

Functional

These cookies are used to enhance the performance of a website and without them certain functions may not be available.

Performance

These cookies monitor site performance and follow user actions but they do not collect identifiable information – they collect data anonymously and use it to improve the website.

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5. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your Personal Information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your Personal Information for longer than 6 months. When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your Personal Information, transmission of Personal Information to and from our Services is at your own risk. You should only access the services within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit Personal Information from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that Personal Information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such Personal Information from our records. If you become aware of any Personal Information we have collected from children under age 18, please contact us at team@aceworkflow.io.

8. WHAT ARE YOUR PRIVACY RIGHTS?

At Ace Workflow, we put our customers first and respect your ability to exercise your privacy rights and choices. Where possible, we give you control over the Personal Information we collect about you, to ensure it is accurate and reflects your preferences. Depending on the jurisdiction where you reside, you may exercise some combination of the following rights:

  • Request Deletion. You may request that we delete any Personal Information about you that we maintain.
  • Request Correction. You may request that we correct any inaccurate Personal Information that we maintain.
  • Know What Personal Information is Being Collected. You may request that we inform you of the (i) categories of Personal Information we have collected about you; (ii) categories of sources from which any Personal Information is collected; (iii) business or commercial purpose for collecting, selling, or sharing any Personal Information we have collected about you; and (iv) categories of third parties to whom we have disclosed any Personal Information.  The categories of Personal Information collected over the past 12 months and the categories of sources from which we collect Personal Information are outlined in the Section above entitled "What Information Do We Collect?” The business/commercial purpose for the collected information is outlined in the Section above entitled “ How Do We Use Your Information?” The categories of third parties to whom we have disclosed any Personal Information is outlined in the Section above entitled “Will Your Information Be Shared With Anyone?”
  • Access the Personal Information We Collect. You may request a copy of the Personal Information that we have collected and maintained in the period that is 12 months prior to the request date.
  • Know What Personal Information is Being Sold. You may request the (i) categories of Personal Information that we have sold or shared to a third party and the category of the third party to whom we sold or shared your Personal Information; and (ii) categories of Personal Information we have disclosed to a third party for a business purpose and the category of the third party to whom we disclosed your Personal Information. We may share your Personal Information with the categories of third parties and for the reasons stated in the Section above entitled “Will Your Information Be Shared With Anyone?” Under certain data protection laws, such sharing may be considered a "sale" of Personal Information. 
  • Opt Out of Profiling and Targeted Advertising. You may opt out of the processing of your Personal Information obtained from your activities on non-affiliated websites or online applications for the purposes of targeted advertising.
  • Opt Out of Sale and Sharing. To the extent we sell or share Personal Information, you may direct us to opt out of that sale or sharing. We may share your Personal Information with our Data Vendors for the reasons stated in the Section above entitled “Will Your Information Be Shared With Anyone?”. Under certain data protection laws, such sharing may be considered a "sale" of Personal Information. If you wish to opt out of the sale of your data, you may do so here.
  • Restrict Processing of Personal Information. You may request that we restrict the Processing of your Personal Information, under certain conditions with exceptions provided for by applicable Data Privacy Laws.
  • Object to Processing of Personal Information. You may object to our processing of your Personal Information, under certain conditions with exceptions provided for by applicable data privacy laws.
  • Opt-Out of Sharing Personal Information with Third Parties for Marketing Purposes. You may opt-out of a company’s disclosure of Personal Information to third parties for its direct marketing purposes, to the extent we disclose your Personal Information to third parties for such purposes. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.
  • Request Data Portability. You may request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions with exceptions provided for by the applicable data privacy laws.
  • Limit Use and Disclosure of Sensitive Personal Information. You have the right to request that we limit the use of your Sensitive Personal Information to only uses that are necessary to perform the services or provide the goods.

If you are resident in the European Economic Area and you believe we are unlawfully processing your Personal Information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. 

9. HOW CAN I EXERCISE MY PRIVACY RIGHTS?

If, and only to the extent that, you are afforded such rights by the jurisdiction where you reside,  you may exercise the above rights by submitting a verifiable consumer request to us by submitting a request form by clicking here. 

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Under applicable data privacy laws, you may also designate an authorized agent to make these requests on your behalf. If you use an authorized agent to submit a request, we may need to collect additional information, such as a government issued ID, to verify your identity before processing a request to protect your information.

We cannot respond to your request if we are unable to verify your identity or authority. 

We strive to respond to verifiable consumer requests within 30 days; however, if we require an extension (up to an additional 60 days) we will inform you of this extension and the reason in writing. Data disclosure request will only include Personal Information collected within the 12-month period preceding the receipt of the verified request. We do not charge a fee to process requests to exercise your rights unless the requests are found to be excessive, repetitive, or unfounded.

If you have a registered account with the Site, you have the right to request removal of unwanted Personal Information that you publicly post on the Site. To request removal of such Personal Information, please contact us using the contact information provided below, and include the email address associated with your Account. We will make sure the Personal Information is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

Although we makes good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which we are unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others' privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual's privacy in the case in question or where it is commercially proprietary. If we determine that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.

If you have any questions or comments about the processing of your Personal Information, you may contact us at: team@aceworkflow.io.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

11. DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at team@aceworkflow.io or by post to: ACE WORKFLOW, LLC. 112 Bowery #4013, New York, NY, 10013