Managed Services Solutions

We run the function. You get the result.

For years you had two ways to scale operations: hire in-house or send it offshore.

Ace is the third. We take over the work, run it on automated systems backed by our team, and hand you the deliverable, not the workflow. 

No managing, no offshore handoffs, no new headcount.

powering workflows for global teams

311 projects delivered.

100+ companies.

The Economist
Illuminate Social
Freshworks
The One Club for Creativity
Cultivate
Recover
Bessemer Venture Partners
Public Health
Rodney Strong
Syracuse University
Naked Wines
Maximum Effort
Cornell University
Minted
Bould Design
ALCR
BBYO
Superstruct
Luma Labs
Two Trees
FirstMark
System High
Left Lane
Primary Ventures
Betaworks
TQ Ventures
Bleximo
Bobbie
Tishman Speyer
Innovate Mississippi
Circle
Eggs Unlimited
Toba Capital
Paramount
Bleacher Report
Hay Runner
Pitney Bowes
ITV
ACP
Lateral Capital
YouTube
Inspire Clean Energy
MasterClass
Google
Confluent Holdings
Getty Museum
Treville
Airbnb
Mountainside Materials
That Sounds Fun Network
King County
Redscout
Movement Strategy
Cervin
Imagination
Warner Bros
AWS
Perpetual Ventures
SLI
Haleon
Lateral Frontiers
Galicia
HearstLab
Curated
Phreesia
Colorado
Versant
Havas Health Network
University of Pittsburgh
YMU
Natural Intelligence
Portrait Management
Felicis
Hudson Valley Lighting Group
Pruven Capital
Menlo Ventures
California Dairy
High Line Network
YMU
Confluent Holdings
ALCR
Eggs Unlimited
California Dairy
That Sounds Fun Network
Left Lane
Illuminate Social
Natural Intelligence
Versant
Pitney Bowes
Paramount
HearstLab
Treville
Inspire Clean Energy
Naked Wines
Perpetual Ventures
Two Trees
Superstruct
AWS
ITV
Pruven Capital
Warner Bros
Cervin
Menlo Ventures
The One Club for Creativity
Galicia
Bould Design
Bleximo
Innovate Mississippi
Hudson Valley Lighting Group
TQ Ventures
YouTube
Tishman Speyer
Redscout
Mountainside Materials
ACP
Cornell University
Felicis
Freshworks
Bessemer Venture Partners
High Line Network
Primary Ventures
Portrait Management
SLI
Haleon
Public Health
University of Pittsburgh
Rodney Strong
Movement Strategy
Imagination
System High
Google
Syracuse University
Minted
Recover
FirstMark
Getty Museum
BBYO
Luma Labs
Lateral Capital
Curated
Lateral Frontiers
Cultivate
The Economist
King County
Airbnb
MasterClass
Havas Health Network
Hay Runner
Betaworks
Phreesia
Bleacher Report
Colorado
Toba Capital
Bobbie
Circle
Maximum Effort

The Third Way

Two ways to scale operations. We're the third.

Hire in-house:

Expensive, slow to ramp, and you end up managing people instead of running the business.

Send it offshore:

Cheaper headcount, but sick days, turnover, quality drift, and a process that never gets better.

Ace Managed Services:

We run the function on automated systems backed by our team. It doesn't call in sick, doesn't quit, and gets faster and sharper the longer it runs.

How It Works

We learn it, build it, then take it off your plate.

Understand:

A short consulting period on the Ace Work platform to learn exactly how your process runs today.

01

Build:

Our team builds the automated systems to run it, inside the tools the work already lives in.

02

Take over:

Over a ramp-up period, we assume the process from your team, with full coverage once we're live.

03

Optimize:

Our team further optimize the delivery of your work for increased speed, quality and accuracy.

04
Why It Beats BPO

Everything BPO promised, without what made it painful.

Traditional consultants move in, bill by the hour, and hand you a deck three months later. We bring the Ace Work platform and its AI interviewers, so we cover your whole org in days and turn it into a roadmap fast. You get the clarity without the engagement dragging on, or the bill that comes with it.

You're about to hire for work that shouldn't need a hire.

Repetitive, process-heavy work that would cost you headcount to cover. We run it instead, with no recruiting and no managing.

01

Your offshore vendor is costing you in quality.

Sick days, turnover, errors, and a process that hasn't improved in years. We take it over and make it better every month.

02

You want the outcome, not another function to manage.

You want the result on your desk and a single invoice, not a team to oversee. That's the whole point of Managed Services.

03
When Companies Come to Us

Three situations. One team that runs it for you.

Every build follows the same process, encoded into Ace Flow. Builders stay self-sufficient and the work moves without a manager babysitting it. That's how we scale up when you need ten workflows shipped and scale down when you need one, without quality sliding either way.

What Happens Next

The roadmap is yours.
So is the choice.

Take it and run it with your own team. Have us build it for you with Workflow Management. Or hand us the whole function with Managed Services. You're never locked in, and the diagnosis is yours either way.

Workflow Consulting

Go to Workflow Consulting

Workflow Management

Go to Workflow Mangement

FAQs

What kind of work can you run?

Repeatable, process-heavy functions: verification, processing, back-office operations, data work, customer ops, and more. If it follows rules and eats your team's time, we can run it.

How is this different from BPO?

BPO gives you offshore people doing the same manual work, with the same sick days and turnover. We run it on automated systems backed by our team, so coverage is constant and the process gets better over time.

Will this replace our offshore team?

Often, yes. That's one of the most common reasons companies come to us.

How long until you take over?

A consulting and build period first, then a ramp-up where we assume the process. You get full coverage once we're live.

Is it one invoice?

Yes. One dedicated team, one invoice, one point of accountability.

Hand us the work. Keep the result.

Book 30 minutes. Tell us which function is eating your team's time and we'll show you what it looks like to hand it over.