Healthcare & Life Sciences
Treat patients, not paperwork.
Healthcare and life sciences teams lose time to intake paperwork, claims processing, and compliance reporting.
We find the administrative work between patient care and payment, rebuild it inside your EHR and billing systems, and keep it running so your clinical teams stay focused on patients.
The math
18%
of claims first-pass rejected on avoidable data errors
Nearly a fifth of claims bounce on missing or mismatched fields that a person caught too late. Every rejection is a rework loop that delays revenue and pulls staff off patient-facing work.
Healthcare & Life Sciences clients
Where the hours go
The admin work stealing clinical time.
Patient intake
Forms filled manually, where errors delay care and billing.
Claims processing
Claims submitted by hand, where rejections cost time and revenue.
Compliance reporting
Regulatory data pulled from every system to prove you're compliant.
Referral coordination
Patient handoffs between providers managed over fax where information gets lost.
Step one, always
First we map where those hours actually go.
Every workflow, priced and ranked, so you fix the expensive ones first. This is a live map from a sample company; yours starts filling in the day you sign up.
Some of the stack we plug into
EpicVeevaDocuSignSalesforce Health CloudRedox
Availity
Smartsheet
Twilio
Slack
Notion
HubSpot
Airtable
Zapier
Asana
QuickBooks
StripeWhat we build
What we usually build for healthcare teams.
Patient intake automation
Forms digitized, validated, and routed to the right system automatically.
Claims submission and tracking
Claims validated, submitted, and followed up automatically with payer portals.
Compliance and quality reporting
Regulatory data aggregated and reported automatically from your EHR.
Referral and care coordination
Patient handoffs, records transfer, and follow-up automated between providers.
From the field
82% → 96%
first-pass claim acceptance
A multi-site specialty clinic group
Front-desk staff re-keyed intake forms into Epic by hand, and billers submitted claims through the payer portal one at a time. Roughly a fifth came back rejected for eligibility or coding mismatches, each triggering a manual rework loop.
The result: First-pass claim acceptance rose to 96%, and intake re-keying was eliminated across all sites.
Questions
What healthcare & life sciences teams usually ask.
- How do you handle HIPAA and PHI?
- We sign a BAA before any work begins, keep PHI inside your own systems, use least-privilege scoped access, and log every action. Where possible, workflows operate on de-identified data. Your compliance team reviews the design first.
- Our EHR is locked down. Can you even integrate with Epic?
- Yes, through supported channels: Epic's APIs, HL7/FHIR interfaces, or an integration layer like Redox rather than anything unsanctioned. We work within your IT's approval process, not around it.
- We're regulated and risk-averse. What if an automated claim goes out wrong?
- We build validation before submission, not after, so most errors are caught pre-send. For anything ambiguous, the workflow flags it for a human instead of guessing. You decide where the automation stops and a person signs off.
Where next
Not quite your industry?
See what we'd build for you.
We find the work, build and run the fix in the tools you already own, and prove the savings in time and money. Book 30 minutes and we'll show you where the time goes.
Want us to build it for you? See how build work is priced