All Case Studies
Transforming Global Real Estate Procurement
Name
Client Confidential
Industry
Real Estate Development
Tech Stack
Glide, Pipe Dream, PandaDocs, Airtable

Transforming Global Real Estate Procurement

Challenge
Complex procurement processes hindered by manual workflows and system lag
Solution
Integrated automation platform with real-time document generation
Result
Instant document processing, enhanced accuracy, and global scalability
Real Estate Development

Background

Our client stands as a global leader in real estate development, managing iconic properties in New York City and Shanghai. Their procurement team processes approximately 200 contract events monthly, orchestrating supplier relationships and strategic sourcing across multiple continents. The scale and complexity of their operations demanded a sophisticated solution to replace their existing manual processes.

Problem

The procurement team's efficiency was significantly hampered by outdated systems and manual workflows that couldn't keep pace with their global operations.

Challenges:

  • Manual contract management relied on basic tools like Microsoft Word and Excel
  • Patchwork solutions using PowerApps and Automate became unwieldy
  • Document generation suffered from significant delays
  • Error resolution required complex system modifications
  • Limited scalability prevented expansion to wider stakeholder groups
  • Regional differences complicated process standardization

Solution

Ace Workflow implemented their 'Minimize Manual' process to transform their procurement operations:

  • Deployed an integrated system combining Glide, Pipe Dream, Airtable, and PandaDocs
  • Implemented real-time document generation with immediate user feedback
  • Created advanced error-handling logic for proactive issue resolution
  • Developed a scalable platform supporting both U.S. and European operations
  • Built an intuitive interface for enhanced user visibility and control

"The new system is night and day compared to our old workflows. Tasks that used to take forever are now completed in real time, and the intuitive design has eliminated so many headaches for our team. We can finally scale our operations while maintaining accuracy and speed."

Director of Procurement

The Transformation

From: A fragmented system relying on basic tools and manual processes, plagued by delays and error-prone workflows that frustrated users and limited global expansion.

To: A streamlined, automated platform delivering real-time document processing, proactive error handling, and seamless scalability across international markets.

Direct Impact

The implementation of the 'Minimize Manual' process delivered transformative results:

  • Processing Speed: Document generation reduced from minutes to real-time
  • Error Management: Simplified error resolution with advanced control systems
  • Global Reach: Successful expansion to both U.S. and European markets
  • User Experience: Significantly improved stakeholder satisfaction
  • Operational Efficiency: Streamlined contract management and procurement processes
  • Scalability: Enhanced ability to support growing user groups and regions

Read more case studies