Bould Design, a San Francisco-based industrial design firm, specializes in creating innovative technology products. As their business grew, they needed their backend operations to match their forward-thinking approach to design. Their existing processes for HR management, invoicing, and project data tracking required significant manual intervention, creating bottlenecks in their operations.
While Bould Design had established foundational workflows, their invoicing process revealed several operational inefficiencies that needed addressing. The existing system relied heavily on manual interventions and platform switching, leading to extended processing times and resource constraints.
Challenges:
Ace Workflow implemented their 'Minimize Manual' process to transform Bould Design's operations through strategic automation and integration:
"The automations feel like magic! Tasks that used to take hours now happen instantly. This process has been game-changing for me, freeing up time to focus on other initiatives and reducing the invoicing process from 10 days to just 2 days."
Bould Design Team Member
From: A time-intensive process requiring 10 days of manual data entry, platform switching, and troubleshooting, limiting team capacity for strategic initiatives.
To: A streamlined 2-day invoicing process with automated workflows, seamless integration between platforms, and enhanced employee empowerment for strategic focus.
The implementation of the 'Minimize Manual' process delivered significant improvements:
