Pivot Tutors, established in San Diego, has been a cornerstone in academic tutoring and test preparation for over a decade. Having served more than 3,000 students in AP subjects and SAT/ACT prep, they needed their operational efficiency to match their educational excellence. Under new ownership, the company faced significant challenges with manual processes that were hampering their ability to scale and maintain their high standards of service.
The company's operations were fragmented across multiple platforms, creating significant inefficiencies and operational challenges.
Ace Workflow implemented their 'Minimize Manual' process to create a comprehensive automation solution:
"Working with Ace Workflow has changed the business. Their automated solutions cut down on over 20 hours of manual work each week, allowing us to redirect our energy toward growth and client relationships. The automated invoicing, scheduling, and note-taking features have streamlined our operations and vastly improved our client experience."
Sean Ivester, Pivot Tutors Management
From: A fragmented system requiring extensive manual intervention, limited session visibility, and unreliable automation attempts.
To: A comprehensive, integrated solution with automated scheduling, AI-enhanced session management, and streamlined operations enabling strategic focus.
The implementation of the 'Minimize Manual' process delivered transformative results:
